Home / Privacy
Privacy notice
Your data, kept to the minimum.
LifeDrop keeps only what we need to match a donor to a patient safely, and nothing else.
This notice is a plain-language summary. For any request about your data, message customer service on +237 682 333 905.
What we collect
- Donors: your WhatsApp number, name, blood group, general area, availability, the date of your last donation, and your answers to a short health questionnaire.
- Requesters: your WhatsApp number, the hospital and ward, the blood group and units needed, and payment status from MTN MoMo.
How we use it
- To match eligible donors to verified requests by blood group, distance and recovery window.
- To verify requests with the hospital before alerting donors.
- To process the coordination fee through MTN MoMo and issue refunds.
- To follow up after a donation and improve the service.
What we never do
- We never share a donor's health answers with a patient or their family.
- We never pass test results or diagnoses through the chat.
- We never sell your data.
Who sees your number
A donor's number is shared with the hospital only after they say yes to a specific match. MTN MoMo processes payments under its own terms, and WhatsApp carries the conversation under Meta's terms.
Your choices
- Reply STOP in the chat at any time to pause messages.
- Reply DELETE to erase your record.
- Message customer service to ask what we hold about you, or to correct it.
Last updated: October 2026.